Frequently Asked Questions
Everything you need to know about shopping with POLICE
How can I track my order?
Once your order has been dispatched, you will receive an email containing a tracking number and a link to our courier's website to monitor your delivery in real-time.
What is your return policy?
We offer a 30-day return policy for all unworn items in their original packaging with tags attached. Please visit our Returns Portal to start your request.
Are POLICE products covered by a warranty?
Yes, all our watches, jewelry, and leather goods come with a limited 2-year manufacturer's warranty covering production defects from the date of purchase.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Klarna for installment billing.
How do I ensure I am buying authentic POLICE products?
To guarantee authenticity, only purchase from our official website or authorized retail partners. Every authentic item comes with a certificate of authenticity and branded packaging.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and delivery timelines vary by destination and will be calculated at checkout.